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Studio Policy

PRE-REGISTRATION

Pre-register for ONEYOGAHOUSE classes on our convenient mobile APP (free on the App Store for iPhone users and on Google Play for Android users) or online at https://oneyogahouse.com. You may cancel any class reservation online up to two (2) hours before the start of the class or a workshop/event up to three (3) hours prior at no charge. We do not accept cancellations over the phone, Google My Business, or social media direct messages. Please use our convenient mobile APP or cancel online.

Waiver and Release of Liability

I HEREBY WAIVE AND RELEASE ONE YOGA HOUSE LLC, ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND INSTRUCTORS FROM ANY CLAIM, DEMAND, COSTS, EXPENSES, LIABILITIES, CAUSE OF ACTION OF ANY KIND RESULTING FROM OR RELATED TO MY PARTICIPATION IN THE CLASSES, PROGRAMS, WORKSHOPS, EVENTS, RETREATS, OR OTHER ACTIVITIES OFFERED BY ONE YOGA HOUSE LLC. IN TAKING PART IN THE CLASSES, PROGRAMS, WORKSHOPS, EVENTS, RETREATS, OR OTHER ACTIVITIES AT ONE YOGA HOUSE LLC, OR ANY OTHER LOCATION HOSTED BY ONE YOGA HOUSE LLC, I UNDERSTAND AND ACKNOWLEDGE THAT THESE ACTIVITIES CAN BE STRENUOUS AND SUBJECT TO RISK OF SERIOUS INJURY, AND I TAKE FULL RESPONSIBILITY OF MONITORING, AND ACTING WITHIN MY ABILITIES AND LEARNING AND INCORPORATING ANY MODIFICATIONS OR ADAPTATIONS NECESSARY TO PROCEED WITH SUCH ACITIVITIES IN A SAFE AND APPROPRIATE MANNER. I UNDERSTAND AND ACKNOWLEDGE THAT I AM FULLY CAPABLE OF PARTICIPATING AND RESPONSIBLE FOR ANY AND ALL RISKS, INJURIES OR DAMAGES, KNOWN OR UNKNOWN, WHICH MIGHT OCCUR AS A RESULT OF MY PARTICIPATION. I APPRECIATE THAT IT IS NOT POSSIBLE TO CONSIDER EVERY POSSIBLE COMPLICATION THAT MAY ARISE. I HAVE ALSO HAD AN OPPORTUNITY TO ASK QUESTIONS ABOUT ITS CONTENT AND I CONFIRM ALL OF MY QUESTIONS WERE ANSWERED TO MY SATISFACTION. I HAVE READ THE ABOVE RELEASE AND WAIVER OF LIABILITY AND FULLY UNDERSTAND ITS CONTENT. I AM LEGALLY COMPETENT TO SIGN AND VOLUNTARILY AGREE TO THE TERMS AND CONDITIONS STATED ABOVE.

Studio Etiquette

Remove your shoes prior to entering the studio and leave food, beverages, cell phones, and personal belongings in the locker rooms. You may bring water into the studio in a covered water bottle. You may bring your own yoga mats to class or borrow our mats at no extra charge. Please spray used mats with disinfectant provided, wipe clean, and roll them up and stow away in the mat cubbies inside the studio prior to exiting. ONEYOGAHOUSE has a zero tolerance policy on discrimination or disrespect towards our staff and any students in our community.

CLASS CANCELLATION / NO SHOW

If you do not cancel within the cancellation window, you will lose the entire class value and it will be deducted from your account. For Unlimited Weekly or Monthly Members, late cancellation or a no-show will result in a $10 No Show Fee to your account. If you are not checked in prior to the start of class, your spot may be given away to someone on the waitlist. If you take a spot but cannot attend, please do your best to cancel online. We work diligently to create a zen and equitable environment for all.

WAIT LIST

Even when a class is full, add yourself to the waitlist. Upon a cancellation by another student within the 2-hour window, the first name on the waitlist gets automatically added to the class and you will receive an email notification showing you are off the waitlist. 

LATE ENTRY & EARLY DEPARTURE POLICIES

All classes will start on time. Late entry is only allowed at the discretion of the teacher on duty and in no event more than 5 minutes past class start time. The staff at OYH has the best interests and safety of the entire group in mind. If you need to leave class early, please tell the teacher before class begins. Exit quietly before Savasana (the last 5 minutes when everyone is lying on their backs).

CLASS PURCHASES

All class purchases are non-transferable and non-refundable. All packages and classes are activated on the date of purchase. Expiration dates apply to all class packages. Please refer to our Pricing page for details on class packages including expiration dates and any perks. https://oneyogahouse.com/pricing/

RETURNS/EXCHANGES ON RETAIL

Returns or exchanges of merchandise are honored in their original condition within 14 days of the original purchase date. Valid only on unworn, unused, unwashed merchandise with their hang tags attached. We do not accept returns or exchanges from other retailers. Items purchased at a discount are Final Sale. ONEYOGAHOUSE reserves the right to determine eligibility for returns and exchanges and may update this policy at any time without notice.

LOST & FOUND

We are not responsible for lost or stolen items. Please make sure your personal items are secured and leave any valuables at home.

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ONEYOGAHOUSE is a community of shape creators, energy expanders, and movement manifestors in the heart of Brooklyn and Montauk.

Find us at our New York studios

Locations

BROOKLYN

90 Furman Street
Brooklyn. New York 11201

MONTAUK

83 S Elmwood Ave #1b
Montauk. New York 11954

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